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HipsterTech's avatar

I learned the hard way that I'm struggling with keeping in sync during an accident.

In my mind, I'm focused and I'm working hard to fix the problem.

But what others see is that they are not so sure what I'm doing and what my progress is.

I've "paid the price" for it on several occasions. I guess it's important to take step back every once in a while and deliberately do a status check with the others.

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Jeff's avatar

I think the separation of when to resolve and when to reflect is so critical here. It's easy when tensions are high for people to try to determine why it happened and what was at fault, to the extent that it distracts from the task of resolving the outage.

Great post!

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